General Questions
What is Blitz Markets?
Blitz Markets is the premier market for people to buy and sell products with ZASH. Our platform is divided into two unique marketplaces:
- - Sell and buy goods in exchange for ZASH,
- - Sell and buy ZASH in exchange for USD.
What is ZiTenga, and why do I need it?
ZiTenga is a digital wallet for ZASH. You need a ZiTenga account to log in to Blitz Markets, transfer ZASH to your Blitz Markets wallet, and participate in the marketplace. Learn more at the www.zitenga.com
What is ZASH?
ZASH is a unique, Zimbabwean blockchain-based token designed for everyday transactions in Zimbabwe. It powers bidding on Blitz Markets and can be transferred between users via ZiTenga. For more details, check out www.zitenga.com
Account and Wallet Management
How do I sign up for Blitz Markets?
To use Blitz Markets, you must first create a ZiTenga account at www.zitenga.com Then, log in to Blitz Markets using your ZiTenga credentials to link your ZASH wallet.
Do I get ZASH when I sign up?
If you are a Zimbabwean citizen with a valid Zim ID you can get up to 150 ZASH when you sign up and verify yourself on the ZiTengaappwhile. Of this, you can only use 50 ZASH per month. People who are not from Zimbabwe will not receive any sign up reward. For more details, check out www.zitenga.com
What happens if I forget my ZiTenga wallet password?
You can refer to the ZiTenga Help Centre here: zitenga.com/help-centre
Getting Started with Blitz Markets
To participate, you need a ZiTenga account. Here's how:
- Create a ZiTenga Account at zitenga.com/register: Register on the ZiTenga app and verify your ID
- Login to Blitz Markets: Go to Blitz.co.zw/login and sign in with your ZiTenga login details. This links your ZASH wallet to your Blitz Markets account.
- You will need to transfer ZASH into your Blitz Account to start bidding. You can top up or withdraw ZASH from your Blitz Markets wallet.
Bidding with ZASH
You can use your ZASH to bid on a variety of products. Here's how bidding works:
- Place a Bid: Select a product and bid using ZASH from your Blitz Markets wallet. For example, if you bid 50 ZASH on an item, those 50 ZASH will be frozen in your wallet.
- Ongoing bidding: You might get outbid, in which case your bid ZASH will become unfrozen. If you have sufficient ZASH funds, you can increase your bid.
What happens to my ZASH when I place a bid?
When you bid, the ZASH is frozen in your Blitz Markets wallet and cannot be used for other bids or withdrawals until the auction concludes. If you’re outbid or win, the ZASH is either returned or transferred to the Seller.
How do I know if my bid was successful?
You’ll receive a notification via the Blitz Markets platform when the auction ends, confirming if you’ve won. We will then reach out to you via email or whatsapp to arrange for pickup of your product. If successful, you’ll also receive a unique pickup code for collecting your item.
Can I cancel a bid or item listing?
Bids cannot be canceled once placed, as they are binding commitments. For sellers, once a bid has been made on your listing, you won’t be able to withdraw it. You can reduce the time for the expiry of the auction, but not increase it.
How do I get more ZASH?
You can acquire ZASH by:
- Asking others to pay you in ZASH
- You get more ZASH when you refer others – up to 25 ZASH per referral.
- Check back for details regarding the USD for ZASH Marketplace.
- You can list products on Blitz Markets and earning ZASH from winning bids.
Can I list products on Blitz Markets?
Yes, you can apply to become a Seller. Once approved you will be able to list goods for auction.
Submitting and Receiving Items
What types of items can I list on Blitz Markets?
You can list a variety of goods (e.g., electronics, clothing, household items) if they are legal, in good condition, and meet Blitz Markets’ listing guidelines.
What if my item is rejected at the depot?
If your item doesn’t match the listing description or fails inspection (e.g., damaged or prohibited), depot staff will inform you and return the item. You can revise the listing or item condition and reschedule a drop-off.
How long does it take for my item to go live in an auction?
After depot staff verify your item, it typically goes within one working day, depending on the existing schedule of products on the marketplace. You’ll be notified when the auction starts.
Can I ship items instead of using the Harare depot?
Currently, all items must be submitted and collected at the Harare depot. Shipping options are not available but may be considered in the future.
What happens if I don’t pick up my won item?
If you don’t pick up your item within 1 month of winning, the item may be relisted, and your ZASH will remain with the Seller. Contact support to arrange for an extension if necessary.
Are there fees for using the Harare depot?
At this stage, there are no additional fees for dropping off or picking up items at the Harare depot, though standard ZASH transaction fees may apply for auction activities.
Eligibility and Access
Who can use Blitz Markets?
Any Zimbabwean who lives in Zimbabwe who has a ZiTenga account can use Blitz Markets. Zimbabweans with a valid ID may register at Blitz Markets.
Do I need internet access to use Blitz Markets?
Yes, Blitz Markets and ZiTenga require a smartphone and an internet connection.
Support and Additional Information
How do I contact support?
For Blitz Markets inquiries, visit www.blitz.co.zw For ZiTenga-related questions, check the ZiTenga Help Centre.
How is ZASH different from Bitcoin?
ZASH is the bitcoin of Zimbabwe. It is tailored for daily transactions in Zimbabwe, while Bitcoin is primarily a global store of value. For technical details, see the ZASH white paper at www.zitenga.com
How do I stay updated on Blitz Markets and ZiTenga?
Sign up for email updates at www.zitenga.com or follow ZiTenga’s social media channels for news and community events. www.zitenga.com

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